Store Policy

Handling & Care

Please treat your COMO ANNA items with care. If dropped or stored incorrectly, jewellery may break or become damaged in some way.

Prints & Artwork

Prints and artworks should be stored away from harsh sunlight.

I strongly recommend to display your COMO ANNA illustration in a glass protected  frame, as this is the best to keep colours vibrant and looking at its best.

 

Jewellery

Store your jewellery in a clean dry environment, ideally in the provided pouch.

Avoid contact with cosmetics, perfumes or any chemicals as this may cause damage to your COMO ANNA jewellery.

Do not shower or swim with metal earrings.

Please treat your handmade jewellery with care and clean them with a jewellery polishing cloth.

Fashion 

The fiber content is indicated in product description since care label are not always sewn into my garments. In this case a little paper note with care instructions will be provided with your order.

The general rule for handmade fashion items: 

WARM HANDWASH, DO NOT WRING OR TUMBLE DRY, STEAM ON LOW TEMPERATURE, DO NOT EXPOSE TO VERY HOT TEMPERATURES OR HARSH CHEMICALS

Swimwear

COLD HANDWASH, DO NOT WRING, AVOID CONTACT WITH HARSH CHEMICALS, RINSE AFTER USE. AVOID LONG PERIODS OF EXPOSURE TO HEAT, SALT OR CHLORINE WATER

With embroidered items I strongly recommend avoiding harsh rubbing whilst wearing or washing as this may cause damage. However 3d filament is very resilient and should last for quite a while if handled with care.

Sizing

COMING SOON...

COMO ANNA will fit best petite girls with curves.

All fashion items are a generally a relaxed fit- however a wearer with a bit of “cleavage” will have the best-looking result.

Fashion items in general have a strong resort and couture appeal to them, meaning they are catering for warmer weather, special occasion, however they can be layered to create a statement look throughout the year.

Swimwear is fitted, and is made not only to look beautiful and give coverage but what is important for me, give support and comfort.

I myself struggled …or still struggle sometimes finding the right fitting bikini.

I am generally happy with my body, but being small in size, but chesty I always ended up making alterations to all bikini tops or swimsuits that I bought in the past.

That’s why I became very passionate about swimwear. For me it combines 2 of my favourite things. Summer & colour. 

My swimwear is not enhancing the bust size, but the cut is flattering and optimizing.

At this stage I make items preferably in size S, which fits AU size 6-8, EU 36.

M AU 10-12, EU 38-40

L AU 12-14 EU 40- 42

However, if an item is not a limited edition, I am more than happy to make a piece in your size, colour, similar style hence availability of resources.

I the future I aim to produce more sizes.

Return & Exchange Policy

Some products are limited editions, some items I keep in stock others are made to order just for you. This will be visible in the item descriptions.

We do not issue exchanges or refunds for a change of mind.

We encourage committed and happy shopping. Buy if you think it goes with your lifestyle or if you purchase for someone else if it fit within their lifestyle. Slow fashion is part of COMO ANNA’s mission and philosophy. Less returns due to poor buying decisions will contribute to reducing packaging and handling which it better for the environment.

If you have questions about an item which might prevent you from making a purchase, please don’t hesitate to contact us here. 

However, if the item is faulty or damaged due to postage please contact hello@comoanna.com

We are very dedicated to make all customers happy and find a satisfactory solution.

Friendly reminder:

As all items are handmade please treat them with love and care.

For fashion and jewellery, we do not issue refunds if an item has been worn. Especially earrings and swimwear is excluded from returns due to hygienic reasons.

For further enquiries please email hello@comoanna.com.

Wholesale Inquiries

COMO ANNA open for small quantities for jewellery wholesaling. Please contact hello@comoanna.

Payment Methods

Credit / Debit Cards
PAYPAL

© 2019 COMO ANNA by Anna Schwank, all rights reserved